The criteria |
| The Swedish hotel classfication system is not compulsory and there are currently around 650 hotels participating voluntarily in the SHR ratings. The criteria are subject to annual review. |
The Swedish classification system comprises three different categories of hotel.
Hotel:
This category comprises hotels serving food over and above breakfast. From one to five stars.
Hotel Superior:
This category comprises hotels which have obtained a higher number of additional points within each star rating.
Hotel Garni:
This group comprises hotels serving breakfast only. The highest rating in this category is four stars.
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The different star ratings can be summarized in the following mandatory criteria example(s):
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Hotels primarily with common area bath/toilet, towels, central heating, breakfast and access around the clock, possibility of wake-up call, daily cleaning of rooms.
Superior: all the rooms must have private bath/toilet and television. |
Hotel has, in addition to requirements for 1*, bath towels and washbasin with soap and shower cream as well as bedside lamp in rooms. In addition at least 40% of the rooms have private bathroom/toilet and TV.
Superior: all the rooms have private bath / toilet and television. |
Service Desk function (at least 14 hours a day), all rooms equipped with private bath / toilet, hairdryer, full-length mirror, luggage stand, desk, radio, TV, access to internet, access to the baggage service, laundry bag, shoe shine equipment, elevator. |
Reception desk staffed at least 18 hours a day, hotel staffed 24 hours, bar at least 6 days a week, comfortable furniture, safe, guest PC, internet connection in rooms, mini bar / room service, dinner service at least 6 days a week and room service with food (non-Garni-hotels), newspapers, sewing services, elevator.
Superior: dinner restaurant must be open at least 6 nights a week. |
Reception desk staffed 24 hours, suites, extra toiletries in the room, bathrobe and slippers, extra pillows, choice of pillows, comfortable seating in rooms, bar 7 days a week, lunch and dinner 7 days a week, mini bar, room service round the clock, luggage service, ironing service, same day laundry service, second service / turndown, mystery checking, etc. |
All star categories require a number of additional criteria, beyond the mandatory criteria, in order to achieve star rating. In addition, the hotel is also considered as a whole in terms of maintenance standards, quality of furniture and equipment, and general impression. |
| Full list of applicable criteria |
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